This Privacy Policy explains how KSI Casino, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. By creating an account or continuing to use our site, you acknowledge that you have read and understood this policy.

We are committed to handling your information transparently and responsibly. If anything here is unclear, please reach out to our support team, who can direct your query to the appropriate compliance contact.

What We Collect and Why

When you register an account, we collect the information needed to verify your identity and process your transactions securely. This typically includes your full name, date of birth, residential address, email address, and payment details. We require this information to comply with our obligations under our licence issued by the Anjouan Gaming Authority, to carry out identity and age verification, and to process deposits and withdrawals accurately.

During transaction processing, we also retain records of payment method references and transaction amounts. This is necessary for financial reconciliation, fraud prevention, and responding to any disputes you may raise. We do not store full card numbers on our servers; sensitive payment data is handled through regulated payment gateways that operate under their own strict security standards.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all pages of our web platform. Information is stored on secure servers with access restricted to authorised personnel only. We apply role-based access controls so that staff can only view the data necessary for their specific function. Regular internal reviews help us maintain these standards over time.

We do not sell your personal data to third parties. There are, however, limited and strictly defined circumstances in which we share information externally. These include sharing with payment processors and identity verification services that are integral to running our platform, and disclosing information to regulatory or law enforcement authorities when we are legally required to do so. Any third party we work with is contractually bound to handle your data securely and only for the purposes we specify.

We retain your personal data for as long as your account remains active. Following account closure or a period of verified inactivity, we retain records for the minimum period required by our regulatory obligations before securely deleting or anonymising them. This retention period exists to allow us to respond to any post-closure queries, disputes, or regulatory requests.

You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data where there is no lawful reason for us to retain it. To exercise any of these rights, please contact our support team. We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. If you are not satisfied with our response, you have the right to raise a concern with the relevant data protection authority in the United Kingdom.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we make material changes, we will notify you via the email address registered to your account or through a prominent notice on our web platform. We encourage you to review this page periodically. Continued use of the site following any update constitutes your acceptance of the revised policy.